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16 Dec 2022

Service Inventory API updated

Service Inventory updated to include additional fields for White Label NBN services: Call Line Identification, Calling number Display, Malicious Call Trace, Message Bank Forwarding, NBN Product Instance, UNI Detail ID
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15 Dec 2022

Diagnostics API now includes NBN precheck package test

We’ve extended our Diagnostics API further to include a new NBN package test made up of both NBN & Telstra stand-alone tests. This will provide a summary of the health of the service and will determine service faults based on error hierarchy. This allows wholesale customers to run a single test that combines several connectivity, drop,...
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28 Oct 2022

Number Portability API Release

Introducing Number Portability API The Number Portability API allows you to check the portability against the local phone number (FNN) for fixed line voice services. With an existing local phone number and address, the API responses with the outcome of the queried local phone number and the local number assigned to address is eligible for port-in...
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28 Oct 2022

Service Qualification API Uplift with Enhanced SQ

Introduction Use the Service Qualification API allows you to check the service types available at a particular address. The following operations are currently supported by the API: sq-details Returns the simple and enhanced services qualification information available at the address. This resource currently returns details of nbn TM services...
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28 Oct 2022

Product Offering Qualification API now includes Managed Leased Line bandwidth and service eligibility on the Red ESA List, Green Site List, or where a Quote SEP Feasibility is required.

Perform Pre-Quote SEP product, service, and infrastructure availability checks with the new Product Offering Qualification API. We continue to grow our API library as part of our digitisation program of work by releasing our newest addition, the Product Offering Qualification API. The Product Offering Qualification API is a pre-Quote SEP (Site...
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07 Oct 2022

Additional events added to NBN Order Notifications

Pull & Push Notification APIs have been updated for NBN Order events. 229 (NBN Service Test Completed) - 'NBN has advised the Service Test is completed' & 233 (Status Update) - 'The order/request item has reached an Unable to Complete status. Please re-submit your request'). These changes will take effect from 29th October...
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08 Jul 2022

Mobile NTU Updates are now available in Fibre Service Order Notifications

API Specifications and supporting documentations has been updated to Order API and Notification Stub API to include Mobile NTU related details for Fibre service orders with Mobile Backup and Mobile Rapid Activation. The API specifications are updated within Customer Order -> Customer Order Item -> Service -> Service Characteristics with...
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17 Jun 2022

Product Offering Qualification API is now available

We continue to grow our API library as part of our digitisation program of work by releasing our newest addition, the Product Offering Qualification API. The Product Offering Qualification API is a pre-Quote SEP (Site Enablement Price) qualification designed in alignment with the industry standard TM Forum (TMF679) specification. It can be on-...
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03 Jun 2022

Outage Details API updated to include Network Outages Count, List & Details

As part of our TW Hub enhancements, we’re now providing Planned and Unplanned Network Outages in both count, list and detailed views. You can pull this information directly into your own systems by building to the Outages Detail API. Also take advantage of the existing Planned & Unplanned outage at the Service level or Mass Outage...
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15 Dec 2021

Diagnostics API Updated

The Diagnostics API has been updated to include the schematic diagrams that have historically been available in MyNetworks and now available in TW Hub. These schematic diagrams are also updated when running the following tests: port status, service connectivity test, check active link. We've added Start Throughput test as an additional test to...
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09 Dec 2021

Address Search API now retrieves addresses by geolocation latitude and longitude co-ordinates and address auto-complete capability

Address Search API includes address search using geolocation latitude and longitude co-ordinate inputs and address auto-complete capability: POST co-ordinates : retrieves addresses within defined radius of requested latitude and longitude. GET search?query : Address auto-complete API retrieves list of address based on the keyword entered in the...
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19 Nov 2021

Quote API delivers Faster quotes in seconds on Ethernet Access - Fibre services, provisional delivery date and facilitates red review.

We've cut TW Ethernet Access quote time and improved visibility of Telstra Wholesale network services available at our customer's address. The Quote API now provides significantly faster results, delivers faster site qualification and deeper information on the GREEN options available. TW Customers can now receive their results in under 50...
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13 Nov 2021

Target and completion dates are now included in Fibre Service Order Notifications

API Specifications and supporting documentations has been updated to Order API and Notification Stub API to include the target dates and completion dates for each order stage of a Fibre Service Order. You will see these updated from 15th Nov 2021. You can access TW Hub for order details and history of your Fibre service orders. If you require...
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23 Jun 2021

Ticket Management API replaces Trouble Ticket API

Ticket Management API has been launched to cater for multiple ticket types allowing you to manage all aspects of a ticket from initial creation, updates, query & closure. The API will allow you to link Attachments & Diagnostic Tests
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12 Jun 2021

Obtain Fibre Service Order Notifications via API

API Specifications and supporting documentations has been updated to Order API , Notifications Stub API and Notification Preferences API to include the Fibre service order notification events post Fibre service order submitted into Telstra ordering systems. This includes new Fibre service order notification summary, order references, order details...
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