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Product Offering Qualification API is now available

We continue to grow our API library as part of our digitisation program of work by releasing our newest addition, the Product Offering Qualification API. The Product Offering Qualification API is a pre-Quote SEP (Site Enablement Price) qualification designed in alignment with the industry standard TM Forum (TMF679) specification. It can be on-...

Update your Quote API now to use Ethernet Access Fibre quoting with Mobile Backup and Mobile Rapid Activation.

Quote API now includes Ethernet Access Fibre quoting with Mobile Rapid Activation and Mobile Backup. Online in no time, Rapid Activation and Backup delivers an interim Ethernet Access service using the Wholesale part of the Telstra Mobile Network while the Ethernet Access Fibre is being installed. Once the Ethernet Access Fibre is installed, the...

Outage Details API updated to include Network Outages Count, List & Details

As part of our TW Hub enhancements, we’re now providing Planned and Unplanned Network Outages in both count, list and detailed views. You can pull this information directly into your own systems by building to the Outages Detail API. Also take advantage of the existing Planned & Unplanned outage at the Service level or Mass Outage...

Diagnostics API Updated

The Diagnostics API has been updated to include the schematic diagrams that have historically been available in MyNetworks and now available in TW Hub. These schematic diagrams are also updated when running the following tests: port status, service connectivity test, check active link. We've added Start Throughput test as an additional test to...

Address Search API now retrieves addresses by geolocation latitude and longitude co-ordinates and address auto-complete capability

Address Search API includes address search using geolocation latitude and longitude co-ordinate inputs and address auto-complete capability: POST co-ordinates : retrieves addresses within defined radius of requested latitude and longitude. GET search?query : Address auto-complete API retrieves list of address based on the keyword entered in the...

Quote API delivers Faster quotes in seconds on Ethernet Access - Fibre services, provisional delivery date and facilitates red review.

We've cut TW Ethernet Access quote time and improved visibility of Telstra Wholesale network services available at our customer's address. The Quote API now provides significantly faster results, delivers faster site qualification and deeper information on the GREEN options available. TW Customers can now receive their results in under 50...

Target and completion dates are now included in Fibre Service Order Notifications

API Specifications and supporting documentations has been updated to Order API and Notification Stub API to include the target dates and completion dates for each order stage of a Fibre Service Order. You will see these updated from 15th Nov 2021. You can access TW Hub for order details and history of your Fibre service orders. If you require...

Wideband diagnostics results can now be pushed on completion.

Wideband diagnostic test results can now be pushed to your preferred end point when completed as defined in the Notification Preferences API

Attachments API now available

Attachments API allows you to upload files in support of your tickets raised via the Ticket Management API.

Ticket Management API replaces Trouble Ticket API

Ticket Management API has been launched to cater for multiple ticket types allowing you to manage all aspects of a ticket from initial creation, updates, query & closure. The API will allow you to link Attachments & Diagnostic Tests

Obtain Fibre Service Order Notifications via API

API Specifications and supporting documentations has been updated to Order API , Notifications Stub API and Notification Preferences API to include the Fibre service order notification events post Fibre service order submitted into Telstra ordering systems. This includes new Fibre service order notification summary, order references, order details...

Service Inventory API replaces Service Details API

Service Inventory provides a comprehensive overview of any given service.

Outage Details API updated

Outage Details API has been updated to include Copper, NBN & Planned & Unplanned Outages. Historical Outages will be available for 7 days post closure.

Diagnostics API Updated to include additional Tests

Diagnostics API has been extended to obtain Test Details & History for a requested service.

Quote API has been further enhanced with Managed Leased Line-Ethernet Point-Point (EPL) service type

Quote API has been further enhanced with Managed Leased Line-Ethernet Point-Point (EPL) service type. The latest offering is available to our customers from 25th March 2021. The Quote API now enables customers to retrieve Price Check and Site Enablement Pricing for: 1. Ethernet Access (CRA/TWA 245): Point-Aggregated services 2. Managed Leased Line...

Quote API now includes MLL-E product offering

Quote API has been enhanced to allow Quote Price Check and SEP of the Managed Leased Line – Ethernet Aggregated to Point service type.

Wideband Feasibility API now allows for NBN Loc ID Search

Wideband Feasibility API has been enhanced to allow you to use the NBN Location ID as an input parameter when looking up for site-feasibility

Address Search API now allows for NBN Loc ID Search

Address Search API has been enhanced to allow you to use the NBN Location ID as an input parameter when looking up an address.

Diagnostics API Updated to include additional Tests

The Diagnostic Test has been extended to include the following NBN FTTC & Telstra NBN Tests: NBN FTTC Tests • NCD UNI-D Status - Snapshot of the current state of the NCD UNI-D port. • NCD Reset - Resets the NCD and restores the service by resynchronising the NCD. May also resolve some data flow and no sync issue. • DPU Port...

Bulk Messaging API

We’ve updated our Bulk Messaging API. It’s now capable of providing send and receive functionality for MMS messaging, plus a host of other great features. If you’d like to integrate the Bulk Messaging API into your systems, you need to talk with your account manager in the first instance.

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